Alyza on LinkedIn
Alyza on LinkedIn
What matters to us. And how we think about it.
Our CEO, Markus Stumpe, shares his perspective on current topics in AI, customer service and automation, drawing on practical experience and putting new developments into context. Here you’ll find a selection of his LinkedIn posts.
- 13.08.2026
I rarely make good decisions under pressure
Good decisions rarely emerge in the moment. Distance, a night’s sleep, and outside perspectives help align facts, experience, and intuition.Read article - 06.08.2026
The best companies won’t need the biggest teams
Tomorrow’s companies will not scale through headcount alone. They will combine small, empowered teams with AI that reduces repetitive work.Read article - 06.08.2026
Your best customer service playbook already exists
Top performers hold valuable experience that is difficult to transfer. AI can identify successful communication patterns and make them available for coaching.Read article - 06.08.2026
Speed only matters when the direction is clear
Strategies and technologies can change. A clear vision keeps teams aligned and turns fast execution into a competitive advantage.Read article - 09.07.2026
Valuable knowledge disappears every day
Customer interactions contain knowledge that is difficult to document. AI can identify successful behaviors and make them available across the service team.Read article
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