Alyza auf LinkedIn
Was uns bewegt. Und wie wir darüber denken.
Unser CEO Markus Stumpe greift aktuelle Themen rund um KI, Kundenservice und Automatisierung auf, teilt Erfahrungen aus der Praxis und ordnet neue Entwicklungen ein. Hier finden Sie eine Auswahl seiner LinkedIn-Beiträge.
- 06.08.2026
Your best customer service playbook already exists
Top performers hold valuable experience that is difficult to transfer. AI can identify successful communication patterns and make them available for coaching.Read article - 06.08.2026
Speed only matters when the direction is clear
Strategies and technologies can change. A clear vision keeps teams aligned and turns fast execution into a competitive advantage.Read article - 09.07.2026
Valuable knowledge disappears every day
Customer interactions contain knowledge that is difficult to document. AI can identify successful behaviors and make them available across the service team.Read article