Alyza auf LinkedIn

Sometimes, a crisis doesn’t change a company—it reveals what it should become. COVID forced Alyza to rethink its business, follow its strengths, and build around a long-term conviction in AI and customer interactions.

Pressure rarely leads to the best decisions. Creating distance, seeking different perspectives, and giving yourself time to think can help bring data, experience and intuition together—leading to decisions that feel right, not just urgent.

At TUI, a small team with the right mix of skills, clear ownership, and the freedom to make decisions became one of the most productive environments of his career. Today, that experience shapes Alyza’s approach: combining small, empowered teams with AI to achieve the impact of much larger organisations.