Alyza auf LinkedIn
Was uns bewegt. Und wie wir darüber denken.
Unser CEO Markus Stumpe greift aktuelle Themen rund um KI, Kundenservice und Automatisierung auf, teilt Erfahrungen aus der Praxis und ordnet neue Entwicklungen ein. Hier finden Sie eine Auswahl seiner LinkedIn-Beiträge.
- 03.09.2026
How AI empowers small, experienced teams
Bigger teams are not automatically better teams. AI can absorb additional workload and help experienced people focus on where they create the most value.Artikel lesen - 27.08.2026
In customer service, step four often comes first
Many companies start with automation. But analyzing contact reasons and processes first reveals which requests should be automated—or prevented altogether.Artikel lesen - 13.08.2026
More autonomy does not automatically mean better
Not every process should be fully automated. The key is deciding where AI should support people, take over individual tasks, or operate autonomously.Artikel lesen