Alyza auf LinkedIn
Was uns bewegt. Und wie wir darüber denken.
Unser CEO Markus Stumpe greift aktuelle Themen rund um KI, Kundenservice und Automatisierung auf, teilt Erfahrungen aus der Praxis und ordnet neue Entwicklungen ein. Hier finden Sie eine Auswahl seiner LinkedIn-Beiträge.
- 07.09.2026
What top performers do differently in customer service
What sets top performers in customer service apart? Not just what they know, but how they lead conversations, respond to frustration, and explain complex issues.Artikel lesen - 03.09.2026
When valuable knowledge retires
When experienced employees retire, valuable practical knowledge can disappear with them. Text and speech analytics can uncover that know-how in real customer interactions.Artikel lesen - 03.09.2026
My essential sources for AI
A trusted shortlist helps cut through the constant stream of AI news. These are the sources I use for long-term trends, product updates, and deeper perspectives.Artikel lesen